Privacy Policy

We may collect information you provide directly, such as:

• Full name
• Email address
• Phone number
• Account details
• Listing details and uploaded images
• Messages sent through the platform

We may also collect certain technical and usage data such as browser type, device information, IP address, language preferences, and pages visited. This helps us operate the platform, understand how it is used, and improve reliability and performance.

We use your information to:

• Create and manage user accounts
• Publish and manage listings
• Enable communication between buyers and sellers
• Improve platform performance and user experience
• Provide customer support
• Maintain trust and safety
• Prevent fraud, spam, and abuse
• Send important service-related notifications (for example, security alerts or account updates)

We do not use your information in ways that are incompatible with running a marketplace and supporting our users, unless we describe otherwise in this policy or obtain your consent where required.

Njoft may use cookies and similar technologies (such as local storage or pixels) to make the site work properly and to understand how people use the platform.

In practical terms, these technologies may help us:

• Keep you signed in where you choose to stay logged in
• Remember preferences (such as language or display settings where available)
• Measure traffic and platform usage so we can improve features
• Support performance, reliability, and security monitoring

You can control many cookies through your browser settings. If you block certain cookies, some features may not work as expected. Where we use optional analytics or similar tools, we aim to keep this policy updated with a clear, plain-language description.

When you contact sellers, respond to buyers, or submit forms through Njoft, we may store related communication details and metadata needed to operate messaging and support features.

We use this information to:

• Deliver messages between users
• Provide customer support and respond to inquiries
• Prevent abuse, spam, and policy violations
• Investigate reports and safety issues

You should avoid sharing sensitive personal information in messages unless it is truly necessary, and be cautious when moving conversations outside the platform.

If you post a listing, some information may be publicly visible to other users and visitors, depending on how you configure your listing and the options available on the platform. This may include:

• Listing title and description
• Photos you upload
• Price and related listing details
• Location information you choose to show
• Seller contact options you choose to display (where applicable)

You are responsible for the content you publish. Please avoid including unnecessary sensitive information in public listings (for example, government ID numbers, precise personal addresses when not needed, or financial details beyond what is appropriate for the sale).

We do not sell your personal information.

We may share limited information only when necessary, including:

• With service providers who help us operate the platform (for example hosting, email delivery, analytics, or security services), subject to appropriate safeguards
• To comply with legal obligations or respond to lawful requests from public authorities
• To investigate fraud, abuse, or safety concerns
• When reasonably necessary to protect the rights, property, or safety of Njoft, our users, or the public

If our corporate structure changes (for example a merger or acquisition), user information may be transferred as part of that transaction where permitted by law. We will aim to provide notice when appropriate.

We retain information only as long as reasonably necessary for platform operations, customer support, legal obligations, dispute resolution, and safety purposes. Retention periods can vary depending on the type of data and the reason we collected it.

Inactive accounts, messages, and listings may be retained for a limited period where reasonably necessary to prevent abuse, comply with law, or support legitimate business operations. When data is no longer needed, we take steps to delete or de-identify it where feasible.

We take reasonable technical and organizational measures designed to protect user data against unauthorized access, loss, or misuse. These measures may evolve over time as threats and technology change.

No online service can guarantee complete security. You should also protect your account credentials, use a strong password, and be careful about phishing and suspicious links.

Depending on where you live and applicable laws, you may have certain rights regarding your personal information. These can vary by jurisdiction and may include, where applicable:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of certain data, subject to legal exceptions
• The right to object to or restrict certain processing in some cases
• The right to contact us with privacy-related questions or requests

If you wish to exercise a right, contact us using the details below. We may need to verify your request and may be unable to fulfill certain requests where the law allows us to decline or where we must retain information for legal or security reasons. Nothing in this section is intended to create rights beyond what applicable law provides.

If you have questions about this Privacy Policy or how your information is handled, contact: